Below FAQ are some common questions our customers ask before purchasing Egate products such as projectors, audio systems, TWS, and power banks. If you have any other queries, please feel free to reach out to us at support@egate-world.com or call us at 1800-123-6847 (Toll-Free).
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Pre Sale Questions
Q. Do Egate projectors support Netflix and Prime Video?
A: Yes, most Egate projectors come with inbuilt apps like Netflix, Prime Video, YouTube, and more.
Q: What is the warranty on Egate projectors?
A: All Egate projectors come with a 1-year warranty, including free pickup & drop service across India.
Q: Where is Egate’s service center located?
A: Egate follows a PAN-India Service Policy. Instead of visiting a service center, we provide free home pickup & drop service for warranty claims.
Q : Are Egate soundbars compatible with TVs and projectors?
A: Yes, our soundbars work with TVs, laptops, and projectors via HDMI ARC, Bluetooth, or AUX.
Q: How long does the battery last on Egate TWS?
A: Depending on the model, Egate TWS offers 20–40 hours of playtime with the charging case.
Q: How can I contact Egate customer support?
A: You can reach us via:
📧 Email: support@egate-world.com
📞 Toll-Free: 1800-123-6847
Q.How long does it take for service/repair?
A: Standard service takes 7–10 working days after we receive the product at our service facility.